About Our Rental Equipment
We guarantee our equipment 100%. All equipment is thoroughly examined, and quality tested prior to and directly after each rental to ensure that your event is successful and free of unexpected problems. All problems with equipment must be reported immediately to be considered for adjustment. We take every precaution to prevent field failure; however, things do happen – especially with electronic equipment. We rotate our inventory to take advantage of the newest gear and test each rental just before pickup or delivery. If the equipment does malfunction, our priority is always given to day-of-event equipment failures (although these are extremely rare). When required, a replacement unit or service technician will be dispatched as soon as possible.
To make this day permanent we would require a 25% deposit and the deposit sheets (Pages 1-5, and page 9) completed. The deposit comes from your total balance. The remaining balance is due 14 days before the event date. We will call if no payment has been received and will not show if not paid. If you want to make payments, you are more than welcome to send in any amount and we will update your total and send you a receipt. We accept Credit Cards, Cash, Check, Money order, and PayPal. The deposit is nonrefundable in the event of a cancellation.
If at any time before the 14 days before your event you want to add or remove a service and time we can adjust your total.